. >> catherine: cnn has learned that the obama administration was warned in september that the obamacare website wasn't ready to go live. in this report for the previous month transmitted to the government by one of the contractors, cgi. >> reporter:the report gave "the highest priority" to things in plain language like "we dont have access to monitoring tools" "not enough time in schedule to conduct adequate performance testing"and "hub services are intermittently the 'site's not working sometimes'. >> reporter:cgi saying back in september place to alert whenever the hub goes down. >> reporter:back on capitol hill on tuesday the head of cms, the centers for medicare and medicaid services, responsible for the big fail on the launch of the healthcare.gov web site kicked off her testimony before the house ways and means committee by saying she's sorry. >>"we know that consumers are eager to purchase this coverage andto the millions of americans who have attempted to use healthcare.gov to shop and enroll in healthcare coverage, i want to apologize to you that the website has not worked as w